Countertop Care solutions
We recommend sealing natural stone countertops regularly to preserve their beauty. How often depends on the type of stone and the amount of use. Some customers may want a more hassle-free solution for long-term stain protection. The optional MORE® Infinity® Lifetime Warranty Program provides that extra level of protection.
Countertop Source is certified to apply MORE® Premium Plus Sealer for the lifetime warranty. Cost is $15 per square foot. We can also apply the sealer without the warranty for $8 per square foot.
Here's how it works:
Homeowners are protected against stains for the lifetime of their stone countertops (applies to granite and marble only)
Commercial installations are covered against stains for 10 years from the date of sealer application (granite only)
- Exterior countertop installations are covered for 1 year from the date of sealer application (granite only)
- There is no need to reseal during the warranty coverage period
- If a stain occurs and cannot be removed by the homeowner, MORE® will send out a certified technician to remove the stain
- MORE® will replace the countertop if the stain can’t be removed (that includes both labor and materials)
- Sealer must be applied by a certified applicator (Countertop Source)
- Registration is completed by the certified applicator
- The warranty is transferable from a builder to a new owner of the covered product
CONDITIONS
If it's determined that the stain is covered by the warranty, MORE® will send a technician to your home or facility to remove the stain using normal cleaning methods. Sometimes more than one visit is required to remove the stain and reseal the surface. You must make the covered countertops available to the technician for cleaning. If the technician is unable to remove the stain from the surface, MORE® will replace the damaged area of the countertop to include all material and labor costs within reason and at MORE®'s discretion.
MORE® will not cover the costs of plumbing, electrical work, or repair or replacement of backsplash product (unless cut from the same material as the covered product). You can choose the same color replacement stone at Countertop Source. If the color of your covered product is no longer available, you may choose from a supplied list of similarly priced stone. Since natural stone varies in color, MORE® cannot guarantee that replacement stone will be an exact match to either the portion of your covered product that is being replaced or the remaining undamaged portions of your covered product, but best attempts will be made to match it. In special circumstances, a determination may be made to replace additional pieces of stone to better match with adjacent pieces. In the event of a replacement, the replaced covered product will only be covered for the remaining period of the warranty period.
Please see your Countertop Source sales representative for updated information and more details.